Frequently Asked Questions

We are committed to supporting our customers needs. At Fruitlink we:

  • help customers sell more fruit and vegetables, gourmet food and organic products, and a range of complimentary products;
  • provide only quality produce, backed by the best support services and solutions;
  • are a dedicated team who can be trusted for service reliability and practical advice;
  • consistently deliver stock as ordered, on time, in good condition.

You can order via our easy-to-use online portal or app. Not a fan of technology? We can show you the ropes in person, we’ve made it simple for you.

Otherwise, our friendly customer service team is available daily to take your order. 

We have a variety of payment/account options that include AUR chargeback, Metcash chargeback, EFT, Bpay, Direct Debit or Credit Card.

Yes! Fruitlink has an extensive freight network that you can utilise.

We pride ourselves on quality, but if for some reason you’re not satisfied simple notify us within 24 hours.

Absolutely! We have an experienced retail support team eager to assist you in growing your business.

As part of Fruitlink’s ongoing business philosophy to grow our customers businesses, we run regular product and price promotions as well as fully tying in with all Banner Group Specials.